Marketing
Corporate Website
Attract new residents and showcase your multifamily and long-stay properties with a user-friendly, modern website. Our team creates engaging websites that convert visitors into residents. Featuring high-quality visuals, virtual tours, and clear information about amenities and floor plans, your website will become a powerful tool for attracting qualified leads and maximising occupancy rates.
Internet Listing Services (ILS)
Attract a wider pool of qualified tenants and maximise your occupancy rates with our strategic internet listing services (ILS) expertise. We help you showcase your properties on the most frequented ILS platforms, ensuring your listings stand out with compelling descriptions, high-quality photos, and virtual tours. This targeted approach increases your online visibility and connects you with your ideal residents.
Customer Relationship Management (CRM)
Cultivate lasting relationships and optimise your leasing process with a robust Customer Relationship Management (CRM) system. Our CRM solutions empower you to nurture leads, personalise communication, and manage marketing campaigns effectively. Capture inquiries from various sources, track lead interactions, and segment potential residents based on their needs. Automate communication workflows, send targeted email campaigns, and gain valuable insights into resident preferences. This allows you to personalise the leasing journey, convert leads into residents, and foster long-term tenant satisfaction.
Operations
Property Management System (PMS)
Simplify and empower with a user-friendly property management system (PMS) designed for multifamily and long-stay living. Automate tasks like rent collection, maintenance requests, and lease renewals, freeing your team's time. Residents gain a self-service portal for online payments, amenity bookings, and communication, fostering engagement and boosting efficiency – all within a unified platform for seamless property management.
Payment Gateway:
Streamline rent collection and empower residents with a secure and convenient payment gateway integrated seamlessly with your property management system. Residents can make secure online payments for rent, utilities, and other fees directly through a user-friendly interface, eliminating the hassle of paper checks or money orders. This not only improves operational efficiency but also fosters resident satisfaction through a convenient and transparent payment experience.
Resident engagement mobile app
Empower residents and cultivate a thriving community with a custom-branded mobile app for your multifamily or long-stay properties. The app acts as a one-stop shop, offering features like rent payments, maintenance requests, amenity bookings, a community calendar, and resident communication – all designed to streamline resident experiences and foster a sense of connection within your properties.
Contractor Management System
Streamline your vendor network and simplify contractor management with a dedicated vendor onboarding system. This user-friendly platform facilitates efficient onboarding of new vendors, centralises communication, and streamlines the approval process. Ensure qualified vendors are onboarded quickly, manage contracts and certifications electronically, and track project progress with ease, fostering a collaborative and efficient working relationship with your vendor network.
Facilities Management System (FMS)
Take control of your multifamily and long-stay properties with a comprehensive Facilities Management System (FMS). Optimise space utilisation, manage maintenance workflows efficiently, and prioritise resident comfort with features like automated temperature and lighting control. Our FMS promotes sustainability by encouraging energy and water conservation, leading to cost savings and a positive environmental impact.
Corporate / General
Learning Management System:
Equip your residents and staff with the knowledge they need to thrive in your multifamily or long-stay properties with an integrated Learning Management System (LMS). This user-friendly platform provides residents with informative courses on building amenities, safety procedures, and community events, fostering a smooth transition and enhancing their living experience. Staff can also benefit from training modules on property management best practices, resident communication strategies, and emergency protocols, ensuring a well-informed and prepared team.
Infrastructure Support:
Ensure the smooth operation of your multifamily and long-stay properties with comprehensive infrastructure support. Our team provides expert maintenance and troubleshooting for all your essential systems, including electrical, plumbing, HVAC, security, and internet connectivity. We proactively identify potential issues and address them promptly to minimise downtime and disruptions for your residents. This ensures a comfortable, safe, and well-maintained living environment for your tenants, while maximising the lifespan of your property's infrastructure.
Artificial Intelligence (AI)
Leverage the power of Artificial Intelligence (AI) to personalise resident experiences, automate tasks, and optimise operations in your multifamily and long-stay properties. AI chatbots can provide 24/7 support for residents, answer frequently asked questions, and streamline the leasing process. Predictive maintenance powered by AI can anticipate equipment failures before they occur, minimising downtime and resident inconvenience. Additionally, AI can analyse resident data to personalise communication and marketing efforts, fostering stronger resident relationships and boosting overall satisfaction.
Cyber Security
In today's digital world, protecting your corporate and resident data is paramount. Which is why we recommend a secure cyber security layer, built with ISO27001 and Australian Essential Eight compliance as cornerstones, to provide a critical layer of defence for your residential accommodation systems. This ensures the highest level of security for the vast amount of personal information you store and access, safeguarding both your residents' trust and your reputation.
Business Intelligence (BI):
Unlock the power of your data and make data-driven decisions for your multifamily and long-stay properties with Business Intelligence (BI) solutions. Our BI tools transform raw property data into actionable insights, empowering you to optimise operations, resident experiences, and financial performance. Gain valuable intelligence on occupancy rates, rental trends, maintenance costs, and resident satisfaction – all accessible through user-friendly dashboards and reports. Utilise these insights to identify areas for improvement, make informed decisions about resource allocation, and ultimately maximise the profitability and success of your properties.
Proptech
Access Control
Enhance resident convenience and security with mobile key technology for your multifamily or long-stay properties. Residents can ditch bulky key fobs and unlock doors, common areas, and even their apartments securely using their smartphones. This integrated access control system streamlines access management, eliminates the need for key replacements, and provides real-time audit trails for added peace of mind.
CCTV
Enhance resident security and peace of mind with the latest smart CCTV technology. These AI-powered systems go beyond simple recording, offering features like facial recognition, object detection, and anomaly alerts. Residents receive real-time notifications of suspicious activity, while property managers gain valuable insights to improve security protocols and ensure a safe living environment.
Embedded Broadband Network
Deliver future-proof connectivity to your multifamily and long-stay properties with embedded broadband networks. This technology provides reliable, high-speed internet access directly to your residents, eliminating dependence on external providers and potential service disruptions. Embedded networks also offer greater control over internet plans and pricing, allowing you to tailor options to resident needs. This translates to a more attractive living environment for residents and a potential revenue stream for your properties.
Embedded Energy Network
Leverage the power of embedded energy networks to optimise energy use and reduce costs in your multifamily and long-stay properties. These on-site networks allow you to generate, distribute, and manage your own electricity supply, potentially leading to lower energy bills and increased sustainability. We can help you assess the feasibility of an embedded network for your properties and guide you through the implementation process, ensuring you unlock the potential for cost savings and a greener future for your residents.
EV Charging
Future-proof your multifamily and long-stay properties by installing EV charging stations. Cater to the growing demand for sustainable transportation and attract environmentally conscious residents. Our EV charging solutions offer convenient charging options for residents with electric vehicles, enhancing their living experience and increasing the appeal of your properties.
Intercoms
Enhance building security and resident convenience with a modern intercom system. Residents can easily grant access to guests and deliveries remotely, fostering a sense of control. Integrated intercoms also improve communication between residents, staff, and security personnel, ensuring a prompt response to any concerns.
Audio Visual
Elevate resident experiences and create dynamic common areas with cutting-edge audio-visual technology. Enhance resident events, fitness centres, and entertainment spaces with high-definition displays, immersive sound systems, and user-friendly controls. Our audio-visual solutions transform your properties into vibrant hubs for connection and entertainment.
Parcel Management
Streamline package deliveries and enhance resident convenience with a secure parcel management system. Residents receive real-time notifications when packages arrive, eliminating missed deliveries and frustration. Our integrated solutions provide secure pick-up locations or locker access, offering residents peace of mind and a convenient way to manage their deliveries.